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Allow us to help you out.
If you can't find the answer you're looking for below, don't hesitate to contact us. |
Network Emergency? Urgent Request?
Please call our main line at 425-283-5550, and select option 3 for our after hours and critical support mailbox. Our on-call technician will respond as quickly as possible, even during weekends and holidays.
General Support Requests
If your request isn't critical, send an email to our message tracking system at support@axonus.com. You can also log a support request by calling our main line at 425-283-5550. Please include as much of the followins information as you can to help us resolve your issue quickly.
- Priority - how fast do you need a response?
- Brief description of the issue
- How many people are affected?
- What have you done to try and resolve the issue?
- Are you receiving a specific error message?
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| Need Help? |
| · Please contact us if your issue is not resolved or call 425-283-5550 |
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